Needs more controls

1st: You must have a 2014 streamer pro 1.2 (with a serial number with an "A" as the second letter for app support) for this app to work with your device. I upgraded for a $132 FEE about 6 months after buying the 1.1 model.

2nd: The app is most useful for enabling and disabling how the buttons function. I.e. Enable/disable "hold down volume" button to reject a call... etc.
Most every other feature is easier and faster to do with shortcut keys on the device.

3rd: disappointing ... you will be able to switch between programs (audio profiles) that your audiologist has programmed into your devices, but you cannot add a new profile or adjust any equalizer levels. You may add as many cute icons representing different profiles but in my case the 1st represents "profile 1" and then any others are all "profile 2", so its easier to switch between them by holding down the volume button than by accessing the app (which has to connect via bluetooth).

4th: There is a t-coil loop channel that I havent used yet ( for receiving audio tours+?)

5th: You can adjust the volume differences between your hearing instrument microphones and the t-coil.

6th: While using the app the device has sometimes had weird issues where it will "act wrong" - volume is disabled and the "sync button" beeps instead of connecting- Ive had to correct it by rebooting the device and my phone, re-syncing and being sure other devices arent trying to connect.

Overall the apps ability for customization is minimal and somewhat handy but Oticon really needs to provide one advanced setting so that we can make a copy of a program and can then adjust an equalizer to suit certain environments so that we can better communicate our needs to the audiologist for the final profile authoring.

Allen wilson

Industrial designer 1976 about Oticon ConnectLine