Oticon ConnectLine App Reviews

I use the Oticon Streamer Pro 1.3 to connect to my iPhone 6. I had problems with with my streamer connecting to my iPhone. After updating the Ios my Streamer has dropped calls, switched from the streamer to the Iphone in the middle of the call, and it would also start streaming music. After several weeks of trying to get Oticon to respond and a visit to my Audiologist. I found out the problem was with that new Ios was causing these problems. Is there anyone at Apple that is aware of these problems. It is very annoying that Oticon has known about these problem but will not share this vital information with the users of their products

This app lets me control everything.

This app allows newer Oticon ConnectLine Streamers to be operated by remote control using an iPhone or iPad. The app operates as described on its page in the Apple App Store but my question is "Whats the point?" The buttons on the Streamer do exactly the same thing. They are easy to use and always within reach, given that the Streamer hangs around the users neck. To use the app, the user has to find his/her iPhone/iPad and launch the app, then go to the proper item and move the adjustment. It seems like an awkward way to change the volume (just one example) when the same thing can be done using the Streamer volume buttons. The app is especially silly if the Streamer is being used to listen to audio from the iPhone/iPad that contains the app. For example, if Im watching a video on my iPad, and want to adjust the volume with the app, I have to exit the video, enter the ConnectLine app, change the volume, close the app and return to the video. Using the Streamer buttons I can adjust the volume without ever stopping the video. I may be missing something here but from what I can tell, this app seems like a solution looking for a problem. Dare I speculate that it may have been produced just to say that Oticon has an App? I gave it 2 stars because it does operate as described. I didnt give it higher because the App doesnt do anything useful that cant be done easier directly on the Streamer.

Selected Iphone to locate under Medical in app store downloaded and it works fine with Ipad Mini for Music Skpe and facetime just remember to push bottom left button on side of streamer after bluetooth sync to make it work The only trouble is when activated on iPad it deactivates the sync to my blackberry . the solution is to reset on iPad after you use it reset in the iPad software

I did not tested each on off switch of the configuration but each time I wanted to activate a function, I had to deactivate the button! Things are reversed. This led me to lower a slider to increase the volume because the sound was much too low when receiving a phone call. I later discovered that I had to deactivate the switch used to activate the volume buttons! Talk about inversions! I even saw an explanation line telling to activate a given switch to do something and to activate it to do the reverse. Double inversion? French version 1.3.0 (387.1)

So as I bought a streamer pro 1.0 yesterday I should now throw it away and buy a new 1.2? Screw you!

The app does not see my bluetooth connected Streamer Pro 1.2. I have not been able to get the app to work. Clicked on app support and got send to a promotional page. Tried to Report a Problem, same result. I cannot find anything anywhere online to resolve by issue.

Ive had the app see the streamer a couple of times. The app doesnt think the iPhone is paired - yet Im talking on my Streamer right now! Restarting the app doesnt work.

After using this app for a few days, I can not think of even one reason to continue to use it. When I first heard of this "made for iPhone solution" I was very excited and anxious for the app to be released. I am extremely disappointed!

Cant get this to work with my iPhone 5S. I up to replace my hearing aid at the end of the year and this has helped make my decision not to stay with oticon. It impossible to get assistance with this app so will be going with Halo instead.

It works fine in demo mode. It keeps displaying both the streamer and the IPhone need to be paired and they are paired. Is there a fix? I am using a IPhone 5s.

Today is the third day with my new Oticon Alta hearing aids and I absolutely loved them, however I am unable to get this app to work with my 5s. The streamer is working fine on phone calls and streaming other audio, but when I try to switch from demo mode in the app and consistently shoots me back out to the opening screen with a message that says unable to connect to streamer please make sure your streamer is powered on. There is no way to bypass this and no way to get support. In fact I have not been able to find any support from Oticon other than through the audiologist. Oticon, your hearing aids are fantastic, the best I have demoed. But if you do not fix this app before my trial period is up, I will return the hearing aids and the streamer to continue my search for a workable solution.

As all the other reviewers are saying, this app doesnt do anything. My iPhone 5s is connected via Bluetooth and both music and phone mode work with my connectline streamer. The only thing I can discern is that my streamer is version 1.4

So one goes to the expense of buying a new streamer and a new phone AND I T DOES NOT WoRK Beyond annoyed

I have used streamer pro for more than a year. Its a simple Bluetooth device. It works great most of the time. I thought this app might be a convenient interface but it doesnt do anything. I still love my Oticon system. I just removed the app

Streamer and aids are fine. App will not connect to 5s Phone is paired but app will not link. Looks promising but just cant get it to work

Says Im not connected when I am. No options other than Demo Mode. Will try again after an update.

Got message that it was not paired with iPhone even though my iPhone is paired with streamer pro.

All of the reviews saying it doesn’t work are right it doesn’t work unless you have at version 1.2 update. To check to see what version of the streamer pro you have go to the bluetooth menu and it will say Streamer Pro after that it says the version of firmware your using and if your like me it will say Streamer Pro 1.0 How you get the update is by talking to your audiologist or wherever you got it from and asking to get the update. Hope this information helps

Not sure what all the fuss is but open settings, then bluetooth on phone or ipod. Hold the top button down until paired (5 to 10 secs). Play music.. works perfect.